MedNow Telehealth FAQs

Talk to a provider in minutes.

MedNow conveniently offers Georgia patients the opportunity to talk to a doctor in minutes either by web, tablet or phone from anywhere.

MedNow offers Georgia residents access to Georgia based providers from the comfort and convenience of their home. MedNow treats minor illnesses through video chat. Stay where you are and get access to quality healthcare without going into the doctor’s office.



What is telemedicine?

Telemedicine is the practice of providing clinical care to patients at a distance using telecommunications technology. In other words, it is a method of treating Georgia patients using the internet. This can take the form of real-time video visits, secure email, or remotely monitoring a patient’s vital signs.

How does telehealth work?

As a patient, you have access to MedNow’s Georgia providers to fit your schedule. With the ability to sign in online, MedNow emphasizes convenience and respect for the value of our patients time. Our priority is to help with both time and health.

Is telehealth safe for me and my family?

Telehealth is guided by medical best practices and standard-of-care policies for the specialty delivered. Telehealth is a safe and cost-effective means of providing and receiving health care.

Is telemedicine private and secure?

Yes, but only when it is conducted using an encrypted platform that was designed for the purpose. Consumer apps like Facetime and Skype are not secure enough for video visits.

Will insurance cover my prescriptions?

If you receive a prescription from the telemedicine visit your insurance will cover it the same way it does with an in-person visit.

Will insurance cover my visit?

Unfortunately, MedNow currently does not accept insurance.

Is the quality of care the same as an in-person visit?

The quality of telemedicine as a method of healthcare delivery is confirmed by decades of research and demonstrations. Telemedicine has been found to be a safe, cost-effective and convenient way to provide healthcare services.